Omnichannel Ecommerce & Fulfillment That Keeps Your Customers Happy

From click to doorstep, slow delivery and fulfillment errors frustrate customers and hurt your brand. Your operation deserves speed, accuracy, and predictability that fosters loyalty.
 
Logistics worker using a tape gun to assemble cardboard boxes for shipment.

Fulfillment Built for Modern Retail, Ecommerce, and D2C Growth

 

Your customer experience doesn’t end online – it’s defined by what happens next. When orders move through disconnected systems, rigid workflows, or partners that can’t flex, delivery slows, accuracy drops, and customer satisfaction takes the hit. 

That’s where Source Logistics comes in. Our omnichannel fulfillment network connects ecommerce, retail, and wholesale flows under one roof – with real-time visibility, nationwide reach, and a bilingual support team invested in your success.

Core Ecommerce & Fulfillment Services

Every brand has a unique mix of SKUs, channels, and customer expectations. We build fulfillment workflows that fit your operation – and grow with it. 

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Omnichannel Order Management

Consolidate ecommerce, retail, B2B, and D2C orders across one coordinated system.

  • Integrations with Shopify, Amazon, Magento, BigCommerce, WooCommerce & more
  • ERP & EDI compatibility for wholesale and retail partners
  • Automated routing rules based on SLA, inventory position, or carrier performance

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High-Accuracy Pick, Pack, & Assembly

Fast, precise order fulfillment at any scale.

  • Case, each, split-case, and inner-pack picking
  • Pre-built or on-demand kitting and bundling
  • Optimized cartonization to cut costs and reduce damage
  • Quality control checkpoints

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Ecommerce & Retail Shipping

Reach customers faster with same-day coverage across 75% of the U.S.

  • Truckload, rail, and final mile through Source Freight
  • Direct connections with UPS, FedEx, USPS, DHL, Canada Post & regional carriers
  • Retail-compliant documentation & branded packing options

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Returns Management & Reverse Logistics

Turn a challenging touchpoint into a loyalty-building moment.

  • End-to-end returns processing with responsive bilingual customer service
  • Inspection, sorting, and restocking workflows based on your inventory strategy
  • Option to integrate returns into kitting or refurbishment workflows
  • Reporting to help identify trends and reduce avoidable returns

How Orders Move Through the Fulfillment Process

Your workflow matters – and our systems are designed for clear visibility at every step: 

Infographic outlining the eight stages of the Fulfillment Process: 1. Order Intake, 2. Inventory Allocation, 3. Pick & Pack, 4. Kitting & Value-Added Services, 5. Carrier Selection, 6. Ship Out, 7. Delivery, 8. Returns Management.
Infographic outlining the eight stages of the Fulfillment Process: 1. Order Intake, 2. Inventory Allocation, 3. Pick & Pack, 4. Kitting & Value-Added Services, 5. Carrier Selection, 6. Ship Out, 7. Delivery, 8. Returns Management.
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Inbound

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Unload

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Storage

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Order Pick

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Value-Added

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Ship Out

Fulfillment That Meets Every Channel’s Requirements

Whether you’re selling through your own website, retail partners, marketplaces, or all three, fulfillment should adapt – not slow you down. 

Ecommerce & D2C Fulfillment 

  • Direct integrations with leading ecommerce platforms
  • High-accuracy fulfillment for fast-moving D2C demand 
  • Support for multi-item orders, bundles, and subscription-style kits

B2B & Retail Fulfillment

  • Full case and pallet fulfillment for wholesale and retail partners 
  • Retail-compliant labeling, routing, and documentation 
  • Support for promotional builds and replenishment cycles 

Marketplace & Dropship Fulfillment  

  • Amazon order fulfillment capabilities
  • Dropship workflows aligned with retailer and marketplace requirements 
  • Real-time visibility through integrated systems 

Value-Added Services

  • Labeling, kitting, and bundling
  • Custom project assembly and display preparation 
  • Light rework and quality control tasks to ensure products ship shelf-ready 
Forklift operator loading a pallet of products into a semi-trailer for shipment.

Why Ecommerce & Fulfillment Work Better at Source Logistics

You need more than a 3PL – you need a fulfillment partner built for omnichannel scale and real-time visibility. 

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Nationwide Reach With Same-Day Coverage

With 25+ facilities and 5.8M+ sq. ft. of space, your products reach customers faster – without adding new warehouses or complexity.

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True Omnichannel Capabilities

Ship parcels and pallets from the same locations, supporting every channel from ecommerce to retail distribution.

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Strong Integrations Across Platforms

Shopify, Amazon, Magento, BigCommerce, WooCommerce, NetSuite, SPS Commerce, and more – all tied into our WMS and TMS for unified visibility.

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Technology That Gives You Real Visibility and Control

Track inventory, orders, exceptions, and shipments in real time through Source’s integrated technology stack.

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Responsive, Bilingual Customer Service

Our teams know your products, your workflows, and your customers – and respond quickly when you need answers.

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LATAM-to-U.S. Expertise for Growing Brands

Decades of cross-border and multicultural logistics experience help LATAM and Hispanic brands enter and scale in the U.S. market.

Case Study

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How a Natural Wellness Brand Scaled Sustainably With Source

A fast-growing natural wellness brand turned to Source to strengthen fulfillment accuracy, reduce inventory errors, and streamline B2B and D2C orders. With improved visibility, responsive support, and scalable workflows, they achieved sustainable logistics operations that now support nationwide growth. 

Read the Full Case Study 

What Our Customers Say

Working with Source Logistics … has given us confidence to pursue bigger retail opportunities. We’re not just clients – we’re partners in success.”
Chief Operating Officer

Mexilink

Build a Complete Supply Chain Solution

Don’t just solve for fulfillment – streamline your entire supply chain. Source Logistics brings every link together so you can serve your customers seamlessly. Combine ecommerce and fulfillment with our full suite of logistics services: 

Brands That Trust Source

Resources for Supply Chain Leaders

Keep learning, planning, and improving your ecommerce & fulfillment logistics strategy.

CPG Growth Playbook for 2026: The Fulfillment Strategies High-Growth Brands are Moving to

CPG Growth Playbook for 2026: The Fulfillment Strategies High-Growth Brands are Moving to

Dec 15, 2025 2:01:28 PM 3 min read
The Hidden Two-Wave Returns Surge That Follow Black Friday & Cyber Monday 

The Hidden Two-Wave Returns Surge That Follow Black Friday & Cyber Monday 

Dec 2, 2025 1:43:24 PM 3 min read
Shelf-Stable Doesn’t Mean Simple: The Hidden Complexities of ‘Easy’ Products 

Shelf-Stable Doesn’t Mean Simple: The Hidden Complexities of ‘Easy’ Products 

Oct 24, 2025 12:30:38 PM 2 min read

Industries We Support

Fulfillment demands vary by industry. Source adapts workflows, integrations, and channel requirements to your category.

See Industry-Specific Solutions

Ecommerce & Fulfillment FAQs

Can Source manage both ecommerce and retail fulfillment?

Yes – we specialize in B2B, B2C, and D2C. 

Which ecommerce platforms integrate with Source?

Shopify, Amazon, Magento, BigCommerce, WooCommerce, Order Desk, NetSuite, SPS Commerce, and more. 

Do you support kitting or subscription-style orders?

Yes – both pre-built and on-demand. 

How quickly can I see my inventory and orders?

Real-time visibility is available immediately through our WMS and customer portal. 

How do returns work with Source?

We handle inspection, sorting, communication, and restocking based on your requirements. 

How do I get started?

We’ll review your products, volume, channels, and systems to design the right solution. 

Deliver Better Customer Experiences From Click to Doorstep

Your fulfillment should strengthen your brand – not slow it down. Let’s build a faster, more accurate, better connected fulfillment operation that turns first-time buyers into loyal customers.

Talk to a Fulfillment Expert

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