Privacy Policy

Introduction

Source Logistics, LLC (“Source Logistics,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit www.sourcelogistics.com and any other websites we operate (collectively, the “Site”), and/or interact with us through our services, customer portals, applications, or other online and offline channels (collectively, the “Services”).

This Privacy Policy forms part of, and is subject to, our Terms & Conditions of Use (“Terms”). Capitalized terms used but not defined here have the meanings assigned to them in the Terms.

This Policy describes the types of information we collect, how and why we use it, with whom we may share it, how we protect it, and your rights and choices. This Privacy Policy does not apply to third-party websites, platforms, or services that are not controlled by Source Logistics, even if linked from our Site.

1. The Data We Collect About You

“Personal Information” means any information that identifies, relates to, describes, or can reasonably be linked to an identifiable person. It does not include de-identified or aggregated data.

Depending on how you interact with us, we may collect, use, store, and transfer the following categories of Personal Information:

  • Identity Data: first and last name, job title, employer, department, and similar identifiers.
  • Contact Data: business address, billing/shipping address, email address, and phone numbers.
  • Transaction Data: details about payments to and from you and information related to services you purchase from us.
  • Technical Data: IP address, browser type/version, time zone and general location, device identifiers, operating system, and other technical details collected from devices used to access our Site.
  • Profile Data: account credentials, preferences, feedback, survey responses, service history, and other account profile details.
  • Usage Data: pages visited, time on site, clickstream data, and interactions with Site features collected via cookies and similar technologies. 

We may also create and use Aggregated Data for analytics and reporting. If Aggregated Data is combined with Personal Information such that it can identify you, we treat it as Personal Information.

If You Fail to Provide Personal Information 

If we need Personal Information by law or under a contract and you do not provide it when requested, we may be unable to provide services. If this occurs, we will notify you . 

2. How We Collect Your Personal Information

We collect Personal Information through:

  • Direct Interactions: when you request a quote, contact us, create an account, download content, register for events, apply as a carrier/contractor/employee, or otherwise communicate with us.
  • Automated Technologies: cookies, pixels, web beacons, embedded scripts, and similar technologies that collect Technical and Usage Data as you use the Site.
  • Third Parties and Public Sources: analytics providers, marketing partners, business directories, and service partners supporting our operations.

Third-Party Links and Content

Our Site may include links to third-party services. Those third parties may collect data under their own privacy policies. We are not responsible for their practices.

3. How We Use Your Personal Information 

We use Personal Information where permitted by law, including to:

  • Provide and administer the Site and Services.
  • Process service requests, transactions, billing, and payments.
  • Create and manage accounts and portal access.
  • Respond to inquiries and provide customer support.
  • Send operational communications (e.g., service notices, policy updates).
  • Improve the Site and Services, including analytics and performance monitoring.
  • Customize content and communications.
  • Protect against fraud and misuse and comply with legal obligations.

Marketing and Promotional Communications

We may send marketing communications to the extent permitted by law. You may opt out at any time using the unsubscribe link in our emails or by contacting us.

Cookies and Tracking Technologies

We use cookies and similar technologies to enable core Site functionality and to understand and improve Site performance. You can configure your browser to manage cookies; disabling cookies may affect Site functionality.

4. Disclosures of Your Personal Information 

We may share Personal Information with:

  • Service Providers and Vendors supporting our operations (e.g., hosting, analytics, email delivery, payment processing).
  • Logistics and Business Partners involved in providing services you request.
  • Affiliates and related entities for internal business purposes.
  • Successors in interest in connection with corporate transactions (e.g., merger, acquisition, financing).
  • Legal and regulatory authorities when required by law or to protect rights, safety, and security.

We do not sell Personal Information.

5. International Transfers 

Personal Information may be processed in the United States and other jurisdictions where we or our service providers operate. Where required, we use appropriate safeguards for cross-border transfers.

6. Data Security 

We maintain reasonable technical, administrative, and organizational safeguards to protect Personal Information. No system is completely secure; transmission and storage are at your own risk.

7. Data Retention 

We retain Personal Information for as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with legal, accounting, and reporting requirements. Unless a longer period is required or permitted by law, Source Logistics retains Personal Information for up to seven (7) years after the end of the relevant relationship or transaction, consistent with applicable legal and business recordkeeping requirements. We may retain certain information for longer where needed to establish, exercise, or defend legal claims, comply with legal obligations, resolve disputes, or enforce our agreements.

We may de-identify or aggregate information so it can no longer be associated with you; we may use that information indefinitely.

8. Your Legal Rights 

Depending on where you live, you may have rights regarding your Personal Information, including rights to access, correct, delete, or restrict certain processing, and to opt out of marketing communications. To exercise applicable rights, contact us using the information below. We may need to verify your identity before responding.

9. Children’s Privacy 

Our Site and Services are not directed to children, and we do not knowingly collect Personal Information from individuals under 18 years of age. If we become aware that we have collected Personal Information from a child under 18, we will take reasonable steps to delete it as soon as practicable. 

10. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we do, we will revise the “Last Updated” date at the top of this Policy. 

If changes materially affect your rights or how we use your Personal Information, we will use reasonable efforts to provide additional notice (such as by email or prominent notice on the Site). Your continued use of the Site or Services after the updated Policy becomes effective constitutes your acceptance of the changes. 

9. Contact Details 

If you have questions about this Privacy Policy or wish to exercise your rights, contact:

Source Logistics, LLC 
Attn: Privacy / Legal
2001 Timberloch Place
St 300
The Woodlands, TX 77380 
Email: info@sourcelogistics.com 

Why Work With Us?

Competitive Salaries

We believe that great talent deserves great rewards. That’s why we offer competitive salaries that reflect your skills, experience, and dedication. We know your hard work drives our success, and we’re committed to investing in you.

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Unlimited Growth Potential

Source Logistics is expanding rapidly, which means endless opportunities for career advancement. Whether you’re just starting your journey or are an experienced professional, you’ll have room to grow, take on new challenges, and build a career you’re proud of.

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Thriving Internal Culture

Our people are at the heart of everything we do. We foster a supportive, collaborative, and dynamic work environment where every team member’s voice is heard. From team-building activities to professional development programs, we’re dedicated to creating a culture where you can thrive both personally and professionally.